Privacy Policy
Effective date: March 27, 2026
Signal Up ("we", "our", "the app") is a workplace communication training app. We respect your privacy and are committed to being transparent about the limited data we collect.
Data We Collect
Anonymous User ID
When you first open the app, we create an anonymous account with a randomly generated identifier. This ID is not linked to your name, email, or Apple ID. It allows us to sync your progress if you use the app on multiple sessions.
Anonymous Usage Analytics
We use TelemetryDeck, a privacy-first analytics service, to understand how the app is used. TelemetryDeck does not collect personal data, device identifiers, or IP addresses. Events are fully anonymous and cannot be traced back to individual users.
Examples of anonymous events we track:
- Which screens are visited
- Whether onboarding was completed
- How often practice sessions occur
Data We Do Not Collect
- Name, email, or contact information
- Location data
- Device identifiers (IDFA, IDFV)
- Browsing or search history
- Health, financial, or sensitive data
- Advertising or tracking data
Data Storage & Transmission
Content, progress, and preferences are stored locally on your device in an SQLite database. The app also communicates with our servers for the following purposes:
- Content sync — Phrases, scenes, and patterns are downloaded from our server on first launch and periodically updated. No personal data is sent during content sync.
- Authentication — An anonymous token is created and stored securely in your device's Keychain. This token is sent with requests that require authentication (e.g., saving progress).
- Progress sync — If authenticated, your practice history, bookmarks, and profile preferences may be synced to our server to enable cross-device access.
- Subscription verification — When you subscribe to Pro, your transaction is verified with Apple's servers. We store your subscription status but not payment details.
Voice recordings made during practice are stored only on your device and are automatically deleted after each session. They are never uploaded to our servers.
Third-Party Services
- TelemetryDeck — Privacy-first anonymous analytics. No personal data, device identifiers, or IP addresses collected.
- Apple App Store — For subscription verification. Subject to Apple's Privacy Policy.
We do not share any data with advertisers, data brokers, or other third parties.
Sign in with Apple
If you choose to connect your Apple ID (optional, for cross-device sync), we receive an authentication token and, if you choose to share it, your email address. Your name is not stored. You can use "Hide My Email" to keep your email private.
Children's Privacy
SignalUp is not directed at children under 13. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy as the app evolves. Changes will be reflected on this page with an updated effective date.
Contact
If you have questions about this privacy policy, contact us at [email protected].